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How do you make the switch without disrupting your operations or compromising your data?  

In this article, we’ll show you how to switch MDM provider in 10 easy steps. Follow these steps and you’ll be on your way to a smoother, smarter, and safer MDM experience. 

1. Assess your current MDM solution

First thing’s first, take stock of your current MDM software. Ultimately, if your MDM solution is not fulfilling your needs or requirements, this is the time to make the change. Have a look at what you’re happy with, and what needs improvement. We can help provide a full assessment of your MDM solution. Next, it’s time to do some research! 

2. Do your research

Take your time to thoroughly research potential MDM providers. Remember, put the effort in now to save headaches down the line! Some considerations to be taken are feature sets, compatibility with existing platforms/devices, security measures, scalability, and user-friendliness. It’s always useful to read up on case studies from other companies your size or in your industry. 

3. Backup data, settings, and configurations

Make sure your data is backed up! This way, if any critical data gets lost during the transition, it’s safe and sound in the backup. Key things to back up from your current MDM provider include settings, configurations, apps, and user profiles. By partnering with XMA, we can make sure that it’s all backed up should anything happen! 

4. Inform stakeholders

It should go without saying, but make sure all relevant stakeholders have been informed about the change. Whilst informing them, you can put your well-done research to work and present your case for a new MDM provider. 

5. Initiate a test phase

Test the new MDM solution with a small group of users before rolling it out organisation wide. This allows you to identify and address any issues before full implementation. Our experts should help you breeze through this stage. 

6. Begin deployment

Install the new software, configure settings, and enrol devices as needed. For complete peace of mind, you can leave it in our capable hands. At XMA, we can assist with deployment, support and can even act as a new service team and manage your entire device estate for you. 

7. Training and onboarding

You may have amazing MDM software, but if your team don’t know how to properly utilise it, then efficiency will fall through the floor. We’ll find you the perfect MDM provider that will have onboarding resources and training, including tutorials, FAQs, and support channels. 

8. Monitor and evaluate

So, everyone’s enrolled now. Time to sit back and relax? Not so! You will need to closely monitor how your new MDM solution is performing. Make sure to regularly collect feedback from your users and evaluate if this new MDM software is fulfilling your organisation’s needs. XMA can help keep on top of monitoring and evaluating your new MDM solution. 

9. Keep backups and decommission your previous MDM solution

When you’re sure that your new MDM provider is right for you, start the process of safely decommissioning your previous solution. Keep your backups secure and end your old MDM solution. 

10. The end?

After all that, are we done? As you well know, technology is always changing, so you should make it a point to constantly evaluate whether your MDM is fit for your needs. As your organisation grows, you may find yourself needing functions you didn’t before, or that your current solution no longer does the job. However, fear not! That’s simply the nature of working in an ever-connected, ever-growing world. We simply repeat the cycle again. 

Conclusion 

Switching to a new Mobile Device Management (MDM) software provider seems like a daunting task, but it can also be a rewarding one. By switching to a more advanced and secure MDM solution, you can improve your organisation’s efficiency, security, and productivity. 

At XMA, we specialise in finding the right MDM solutions for the right organisations. Together, we’ll find the best MDM solution for your needs, so you can make the switch with confidence and peace of mind. Find out more today. 

In today’s competitive landscape, embracing ESG principles isn’t just a moral imperative, it’s a strategic advantage. By partnering with Dell, you’re aligning yourself with a company that shares your values and commitment to a sustainable future. This resonates with investors, customers, and employees alike, giving you a leg up in attracting and retaining talent, securing funding, and building brand loyalty.

Climate Action, Circular Economy, Engaging Employees:

Dell’s ESG commitment goes beyond lip service. They’re actively setting ambitious goals and taking concrete steps to achieve them. Think net-zero greenhouse gas emissions across their entire supply chain, responsible sourcing of materials, and championing a diverse and inclusive workforce. For your organisation, it’s not just about the environment; organisations that have their finger on the pulse of ESG trends attract top talent, foster employee engagement, and build trust with customers who share your values.

Sustainable Tech Solutions for a Sustainable Future:

Dell’s products themselves are designed with sustainability in mind. In 2023, they’ve used 155.5M kilograms (343.3M pounds) of sustainable materials in their products and packaging¹.  They’ve also kept 39.2M plastic bottles out of the ocean since 2019 through their use of ocean-bound plastic¹. They’re driving circular innovation in design, manufacturing, sustainable materials and services, and partnering with others to dramatically reduce global waste and environmental impact on our planet and society. Dell harnesses their unique size, scale and reach to redesign, reuse and recycle their end-to-end technology, aiming for a future where nothing goes to waste.

Sustainability is more than just the environment:

Dell’s culture and their people are key differentiators in the market. Who they are and how they work with and for each other set them apart. They’ve strengthened their team member community to drive engagement and collaboration. Dell has also enabled leaders to drive a culture where their people feel empowered to achieve a sense of balance, connect with those around them and accept people for who they are. Their leadership principles set expectations for championing equity, valuing different backgrounds and celebrating unique perspectives¹.

Transparency and Measurable Impact:

Dell isn’t shy about their ESG efforts. They publish transparent reports, set measurable goals, and track their progress. They’ve strengthened their plan to reach net zero greenhouse gas emissions by 2050¹. 59% of electricity used across all Dell Technologies facilities came from renewable sources, in support of their goal to deliver 100% by 2040¹. This means you can be confident that Dell’s ESG efforts aren’t just a marketing gimmick, but a genuine commitment to a better future. You can hold them accountable, track your own impact, and proudly showcase your own ESG dedication to your stakeholders.

Make a difference with Dell – Competitive Edge and Shared Values:

Investing in ESG isn’t just about saving the planet, it’s about building a future-proof business. When you choose Dell, you’re not just buying technology, you’re investing in a shared vision of a better tomorrow.

Think sustainability with Dell, and grow your business and the planet together.

Learn more about Dell’s ESG commitment and how it can benefit your corporation. Visit their website, read their ESG report, and see how their solutions can align with your sustainability goals.

¹FY23 ESG Report: Dell USA (no date) FY23 ESG Report | Dell USA. Available at: https://www.dell.com/en-us/dt/corporate/social-impact/esg-resources/reports/fy23-esg-report.htm#pdf-overlay=//www.delltechnologies.com/asset/en-us/solutions/business-solutions/briefs-summaries/delltechnologies-fy23-esg-report.pdf (Accessed: 26 January 2024).

XMA & GBM Digital Technologies Group Holdings Limited (Holdings)

XMA are pleased to announce the acquisition of the entire issued share capital of GBM Digital Technologies Group Holdings Limited (Holdings) which completed on January 5th 2024. The acquisition includes all of GBM Holdings’ subsidiaries, including its two trading subsidiaries GBM Digital Technologies Group Limited and Kingsfield Computer Products Limited.

How to inspire every student, with iPad accessibility features

Every child should be able to experience the magic of education.

But to bring truly inclusive learning to their classrooms, teachers need access to the right tech. Tech that not only inspires their students but supports their individual needs too.

With a suite of powerful accessibility features, iPad is the perfect choice.

In recognition of Global Accessibility Awareness Day, we wanted to celebrate the incredibly accessible iPad. So read on to explore some of the ways these adaptable devices can foster engaging learning for all.

iPad’s empowering accessibility features

VoiceOver

Industry-leading screen reader VoiceOver lets students explore their iPad with ease, offering audible descriptions or braille output (when used with compatible braille devices), of what’s happening on their screens.

Magnifier

Magnifier, with innovative Split View mode helps students enhance classroom details while making the most of their screen space. Students can use their iPad’s camera to magnify physical objects on one side of their screen, while taking notes on the other.

Live Listen

Assistive listening from Live Listen can help students focus in busy classrooms by putting them in control of their iPad’s audio. With the feature switched on, simply moving the device closer to a speaker will allow the inbuilt microphone to amplify their voice, sending it straight to the student’s connected wireless headphones or Made for iPhone hearing devices.

FaceTime

FaceTime can empower students that use sign language, providing them with a communication platform that uses high-quality video capable of capturing gestural nuances and changes in expression.

Voice Control

Voice Control allows students to interact with their apps on iPadOS using just their voice. By controlling their device with simple vocal commands, students can get streamlined access to their iPad’s features, helping them engage with lessons efficiently.

Switch Control

Switch Control allows students to use adaptive devices like joysticks or trackpads to navigate content and control their screens. And, with Sound Actions for Switch Control, they can also use clicks, pops and “ee” sounds to engage with their devices – helping them use their technology in a way that works for them.

Safari Reader

The online experience can be overwhelming. Safari Reader can help, by cutting down on superfluous buttons, ads, and navigation bars – meaning students can concentrate on the content, without distractions.

Speak Screen

Speak Screen can read the contents of a student’s screen aloud, helping to aid comprehension for those who find reading easier with accompanying audio. Speak Screen supports text from a variety of sources, including web pages, emails, and books.

Inclusive education, powered by iPad

Promoting inclusive learning with iPad is easy. Their intuitive OS makes them simple for students and staff to master, and with an affordable price point, they’re the perfect antidote to stretched IT budgets too.

Are you interested in learning more about how iPad can open up the world of education? There’s lots to explore. Visit our Apple accessibility page for more information.

Ten or twenty years ago, it was easy to picture a workspace. You’d have a laptop or desktop, a monitor or two, a keyboard and mouse, a phone and a couple of picture frames. That was your basic setup, and it served people well.

But times have changed. Nowadays, an office workspace could be a hot desk, or in a shared working space. At home, it could be a kitchen table, or it could be in a living room.

Above all else, what you find on a desk has changed dramatically. In the past, they could be cluttered, busy spaces with wires trailing everywhere. But this could have a significant impact on happiness, wellbeing and, as a result, productivity.

The perfect desk for modern working is usually free from clutter, so the user has space to think. It also needs to give them the flexibility to work how they want to. But how can this be achieved? Let’s take a look.

Add multi-tasking capabilities
If someone is using their own device, their desk needs to add capabilities, not just be a table to put their laptop on. The best place to start is the monitors. We believe that ultrawides are a fantastic option for business, as they offer so much more screen space without too much additional desk space. Add in simple features like USB-C connectivity and in-built biometric webcams, as you’ll find on the B-Series USB-C Docking monitors, and you’ve effectively boosted productivity and security without adding clutter.

Simplify connections
A keyboard cable, mouse wire, HDMI lead, power lead and ethernet cable. The basic desk setup has a lot of unsightly cables snaking across it. It’s time to fix that. A Philips USB-C monitor takes away the need for all those different cables. Connect a device and monitors via one USB-C cable, plug in the receiver for a wireless keyboard and mouse, and suddenly the desk is cable-free. It’s neater, it’s better looking and it’s more efficient too. Philips also has a range of monitors that have integrated docking capability which removes the amount of space taken on the desk even further.

Reduce strain
It’s no secret that some desks are not good for our physical health. They can lead to poor posture, back and neck pain and eye strain. Laptop and monitor risers, ergonomic keyboards and proper desk chairs are all effective ways of countering some of these problems, but don’t overlook the power of built-in blue light filters and anti-flicker settings within monitors. Used properly, people don’t tire as quickly, they’re healthier and they’re happier.

Cleaner desk, cleaner planet
The desk isn’t the only area with an increased focus on cleaning up at the moment. We all need to take steps to limit the impact we are having on the environment. That means lower power consumption and less waste. A cleaner, tidier desk likely has fewer items on it, which means less componentry and less waste. It’s also important to ensure any new products you buy are built to last, and ideally made to be as efficient and recyclable as possible.

What can we learn?
However you choose to work, the right setup can make all the difference. That means finding the right monitors and docks, and building your space around them. The Philips B Series USBC Docking monitors and a selection of the Philips E-line monitors could be the answer. They allow laptops and tablets to connect and charge using one USB-C cable, and can even be used as the central dock. That means fewer wires, easier cable management and less clutter.

And the key advantage of a less cluttered desk? Better working conditions and a tidier mind.

Learn more about Philips devices via XMA

If you work with technology, you’ve probably read more than your fair share of articles and guides to digital transformation over the years. But knowing the end goal of effective digital transformation is one thing, making it real is quite another.

Of course, the key to making a success of digital transformation is your data. But deciphering an ever-increasing pile of numbers and usage statistics isn’t easy, and many analytics tools only quantify things, they don’t provide suggestions.

Of course, in order to keep up with changing needs and application potential, many businesses think the answer is to invest fully in the cloud. But is this the right answer for everyone? Your data requirements are far too dynamic and diverse. On-premises infrastructure is hard enough to manage on its own, and many cloud services simply aren’t optimised to do the job you need.

This is where AI comes in. By opting for AI-driven intelligence as a service, you can get the automated helping hand you need to optimise your cloud operations, continually stay current, and enjoy the benefits of a hybrid setup. Best of all though? You only pay for what you need.

The right solution needs to be capable of driving itself and fully automate your data infrastructure. That means identifying problems and fixing them, or predicting issues before they happen. It means pinpointing issues within your stack, such as underutilised or unnecessary assets, and it needs to take the guesswork out of your decision making. You need to have faith that the system is doing the right thing for your business, without you constantly having to steer it in the right direction.

At XMA, we recommend HPE Alletra for this. Why? Well, because it meets all of these requirements.

First off, it includes HPE InfoSight—the AI engine that has already eliminated over 1.5 million hours of downtime for users by predicting and preventing problems across the entire infrastructure.

Alletra’s close coupling to the Data Services Cloud Console is also an enormous advantage. It helps to deliver a common, cloud operational experience across all workloads, wherever they’re located.

And finally, when it’s coupled with HPE GreenLake, it enables you to access the best of cloud from your on-premises setup, with all the benefits of as a service.

With Alletra 6000 and 9000 available, these servers are the next step of the journey started by HPE Nimble and Primera. Capable of running any application you can think of without compromise, they’re an ideal upgrade for your business. They’re powerful, reliable and outrageously intelligent.

So, if you’re struggling to keep on top of your digital transformation journey, don’t worry. The machines can do the hard work for you.

Want to find out more about HPE Alletra? Click here.

INDUSTRY
Public Sector – Local Government

LOCATION
UK

PREVIOUS CHALLENGES
– Data backups were stored on-premises and not immutable
– Labor-intensive backup process prone to increased risk of errors and security breaches
– Wanted to revolutionise their data protection capabilities with a cloud native vendor

SOLUTIONS WITH RUBRIK
– Sensitive Data Discovery reporting capabilities
– Built in ransomware recovery assurance
– Automatic critical backup operations free up valuable IT team resources whilst eliminating the potential for errors, security breaches and downtime associated with manual operations
– Automatic Cloud Native backups to encrypt data and produce immutable records that assist GDPR compliance

RESULTS
– Future-proofed IT service provision and eliminated risk of GDPR non-compliance
– Complete technology overhaul—bringing greater capacity, agility, resilience

Netflix, Microsoft 365, AWS. Cloud services have quickly become a crucial part of our everyday lives, both for work, and for entertainment. However, while many of us depend on cloud services every day, many businesses are still reluctant to switch their infrastructure to a purely cloud-based one. It’s an understandable concern. After all, we like to keep control of our precious data, not rely on others to do it for us.

But sticking to a traditional infrastructure setup does mean we miss out on some of the benefits of cloud. Namely, that ability to instantly upscale network capacity and storage space, as well as the advantage of being constantly up to date, not falling into obsolescence over time.

So, how can businesses take advantage of these features, without giving up their on-site servers entirely? Chances are, you’re already aware of the answer – by going hybrid.

A hybrid solution, such as HPE’s GreenLake, does exactly what you’d expect. It combines an on-site infrastructure with advanced cloud features, giving you the best of both. That means full control of your precious data, and simple management tools that are quick to adopt, as well as simple scalability and full support for hybrid and remote workers, without stressing your servers. It also stays relevant for longer, as the cloud element remains up to date at all times, while the on-site element will be supported for years to come.

So, if you’re facing frustrations or worries around your existing infrastructure, remember, an upgrade may not be as out of reach, or as hard to do, as you might think.

Speak to a member of our team to find out more.

Two years after the start of the pandemic, chances are you’ve settled into a new working routine. For a large number of us, that means skipping the commute, and working from our ever-improving home office setups.

However, behind the scenes at businesses, decisions need to be made. Can existing IT infrastructure properly support this new hybrid working norm, and how ready is it for future challenges that are yet to fully reveal themselves?

Some legacy setups simply weren’t built to handle the challenges of remote working, and while they can be made to work, they’re far from the most efficient or secure option out there, so if you’re relying on an older system, it might be time to consider a change.

Of course, changing a business’ infrastructure can feel a bit daunting. After all, those server units hold every scrap of precious data, and every member of staff connects to them every day to do their job. A long, drawn-out process to replace them is not in anyone’s best interest and may be the reason legacy infrastructure remains unchanged for many of us.

So, let’s go back to the initial question at the top of this blog: Should IT teams be nervous? The simple answer is no. That’s because modern hybrid infrastructures offer the ideal solution. They’re quick to implement, incredibly flexible, can grow as your business does, and offer the highest level of security available.

Our experience working alongside HPE has seen us install this powerful new infrastructure in a way that minimises, and even practically removes, any disruption your business might face.

So, if you’re ready to get started with hybrid infrastructure, and to enjoy the benefits afforded by greater control and flexibility, it’s time to speak to a member of our team. There really is nothing to fear.

By Bruce Daniels
Defence Business Development Director
Specialising in Defence and National Security Organisations

As society itself has become more technologically sophisticated, the environment in which police operate has altered too. Crime is changing, citizens are more connected and media scrutiny demands instant answers – all while funding has declined and support teams have had to learn to work remotely.

Police need tech that can keep up. That can adapt to flexible ways of working, boost productivity and respond to change as a whole.

And that’s not all. Security and sustainability are also at the top of the list when choosing IT. Plus, any new investment needs to be easily integrated into the systems and processes that already exist – increasing efficiencies while decreasing frustration.

It sounds like a lot to ask. But it’s achievable when you put the right devices into people’s hands – and there’s one particular device that ticks all the boxes.

Devices designed to perform

Microsoft Surface devices are made for modern policing. And part of their appeal is adaptability – a range that matches different needs in different environments.

The requirements of police officers working out in the field can be met with a device such as the Surface Pro 8, a lightweight 2-in-1 that provides laptop performance with tablet flexibility.

Desk-based activities can be completed with the Surface Laptop 4, powerful devices with cutting-edge processors. And the general need for flexible, agile working can be taken care of with accessories such as docks, adapters and Teams certified audio accessories.

Crucially, users also get real-time data accessibility and can connect from anywhere with LTE devices, giving the information and connection to colleagues at their fingertips.

But this flexibility and connectivity doesn’t come at the expense of power. With Surface, you get fast RAM, modern chipsets and all-day battery.

For example, users of the Surface Go 3, the lightest and most affordable device in the range, benefit from a fast Intel® Core™ Processor, the full version of Windows 11 and an 11-hour battery life.

All of this is backed up by a range of accessories designed to transform the ultimate policing PC into a rugged mobile solution made for many different types of police work.

In fact, with a wide range of products to choose from, most of which you can find on our website, Surface devices will suit any need a police service might have.

Simplicity and security

Another plus point of Surface is how easily it can be integrated with Microsoft apps and police software and programs. This can really make the difference between disjointed experiences that cause friction and impact efficiency and a seamless user experience that’s simple, familiar and effective.

This simplicity factor is important for deployment too. Police officers and support staff ideally want to get devices that are ready to go, straight out of the box – and that’s why Windows Autopilot is so handy.

Simply unbox and turn on a Surface device – Windows Autopilot will configure it from the cloud in a few steps. It’s incredibly hassle-free.

Now, it goes without saying that security features are hugely important on any device that’s used as part of police work. Officers and support staff need to maintain control over their data, keeping it safe from interception, while keeping threats such as malware well away from their devices.

This is where Modern Device Management adds support and protection to Surface, through:

As more and more police services move to modern cloud management systems, technology that integrates seamlessly with it, like Surface devices do, will become invaluable for effective policing.

Responsible sustainability

Organisations in both the public and private sectors are placing a higher and higher value on sustainability, and policing is no exception. It’s therefore good to know that Microsoft is leading the way in tech sustainability, which means another tick in the box for Surface.

The Surface range represents technology that meets rigorous eco-standards across the entire lifecycle, including through improved energy efficiency and extended battery life. Microsoft is also increasing its use of recycled materials and has committed to 100% recyclable packaging and Surface devices by 2030.

Surface for policing, with XMA

Easy integration. Performance, productivity and collaboration. Enhanced user experiences. Secure, sustainable and simple to deploy and manage.

When you list the ways in which Surface can benefit policing, it makes it worthwhile finding out more. And that’s where we come in.

XMA is a Microsoft Surface Gold Partner, and our Microsoft-accredited experts will work with your organisation to design best fit solutions. We also have strong levels of stock, so there’s no need to wait several months to roll out your new solution. We can get it to you quickly and effectively.

Want to know more? Click here