Device Repair Request - Workshop | XMA

Device Repair Request - Workshop

Please complete this form in order to arrange for your device to be collected and delivered to our workshop for inspection/repair.

Device Details

Manufacturer

Contact Information

Date

Contact Name

Contact E-mail Address * Please provide multiple e-mail address' here if numerous people need to be informed of progress on this case.

Contact Phone Number

Company/Establishment Name

Company Address

Postcode

Is collection/return address the same?

Customer Internal Reference

Warranty Details

Is your device within it's warranty period? *

Device Type

No of Devices * Please use one form per manufacturer.

Serial Number(s)

Fault Description * Please include as much information as you can regarding the fault.

Tick to confirm you have read this statement * XMA shall not be responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product. The Customer is responsible for the security, backup & reinstallation of their data at all times. XMA accepts no liability for loss of software and data.

Collection Details

Do you require packaging? We can arrange for Packaging to be shipped ahead of the Collection. Please tick this box if you need packaging. A charge of £10 for the first box and subsequently £5 per extra box will be added to your final invoice.

No of boxes * Each box will need to be labelled with the XMA Reference Number we send you, else this can cause delays when received at our workshop.

Earliest Collection Date * Please Note if the courier is unable to collect the parcel as a result of no access or the parcel not being ready an additional collection charge of £10 will be applied to the final invoice.

Any additional notes

File Upload Please include any photos here if needed.

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Your Email Address

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Global Component Shortage Bulletin: Providing regular updates on global component availability and supply chain conditions. Learn more.

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