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The latest model in the HPE hyperconverged portfolio, is now shipping and available worldwide.

Built on the HPE ProLiant DL325 Gen10 server platform, the HPE SimpliVity 325 provides security and performance in a highly dense, 1U model.

HPE SimpliVity 325 Gen10, based on the HPE ProLiant DL325 Gen10 Servers, is a compact, scalable, 1U rack-mounted building block that delivers integrated server, storage, and storage networking services. The HPE SimpliVity 325 Gen10 Server is the secure and versatile single socket server for virtualization and I/O intensive workloads is ideal for remote office or space-constrained locations.

This 1P, 1U server delivers an exceptional balance of processor, memory and I/O for 2P performance at 1P TCO.

Get the most out of your virtualized environment with this versatile server delivering a lower hypervisor software cost and better cost per virtual machine (VM).

HPE InfoSight: Now on HPE SimpliVity

HPE InfoSight has been extended to HPE SimpliVity HCI offerings. HPE is integrating HPE InfoSight AI operations to provide customers with global visibility into detailed system, performance and capacity utilisation – enabling predictive data analytics and recommendations for system and performance optimisation. Automatically predicts and resolves 86% of problems before you even know there is an issue.

Check out the specifications below

Brexit Committee News Update – September Update

It would be easy to spend time speculating on what might happen as a result of the recent tumultuous events in Parliament – but XMA intend to focus on the practical measures the business is taking for our customers and suppliers. Most relevantly, the business is still preparing for a ‘no-deal’ Brexit on 31 October 2019 and ensuring we are as prepared as we can be for this date – whether or not there is an extension.

Imports

Most XMA suppliers are still in charge of their own delivery to XMA warehouses or to end-users directly. Many are finding new shipping/delivery routes into the UK ensuring that they might navigate delays at port of entry as best they can. The government have increasingly insisted that they are ready and will not create delays by stopping goods for customs checks on the border in the UK. XMA are working with all our major suppliers to smooth such entry procedures and understand their methods of shipping, including collecting goods from port on their behalf.

However, a number of vendors have changed their terms from DDP (Delivery Duty Paid) where the vendor (seller) is responsible for import duties/taxes and customs clearance to DAP (Delivered At Place) where XMA, the buyer, will be responsible for payment of duty and clearance. This may add cost to the product and customers should be aware that such terms have changed if they are buying directly from vendors. XMA are well prepared for this extra administration and will advise customers accordingly at the time of order. However, a key element of this extra cost will depend on tariff rates (see below).

Exports

Through our parent company Westcoast , XMA has access to an outstanding International Shipping team able to assist customers with all their shipping requirements outside the UK. The CBI are convinced that European markets are not ready for Brexit and will penalise/fine British exporters that do not submit the correct paperwork. Hence XMA’s main work has been centered around producing a commercial invoice on shipments acceptable to European customs detailing the appropriate commodity codes and country of origin where required. XMA terms will also be DAP and our goal is to take responsibility for your shipments up to Proof of Delivery stage ensuring the process is as streamlined as possible providing our usual excellent service.

Tariffs

In all, whilst XMA and Westcoast stock over 100,000 different skus, there are 570 different 10digit commodity codes – the majority of which currently do NOT attract any tariff to EU countries or most other export markets. This can change at any time and recent conversations between the USA and China show that the US are due to impose tariffs on technology products manufactured in China on 19 December 2019. (https://www.bbc.co.uk/news/technology-49644325). This is not the case in the UK but demonstrates that our industry cannot be complacent and assume that exports will never attract a tariff. These tariffs will be our customers’ responsibility to account for but we will able to advise customers on such tariff rates.

• Provide an accurate quote
• Advice of any country rules
• Advice of any vendor rules
• Gaining an understanding and confirmation in writing of use of goods
• Provide all documentation specific to the country/product
• Manage the process from quote stage to delivery
• Set expectation on occasions end-user may see XMA’s pricing
• Details of dangerous/dual use goods
• Certificates of conformity if needed
• C88/SAD Form normally completed by our courier
• Any license requirements achieved through SPIRE (government’s export licensing system – https://www.gov.uk/government/publications/spire-online-export-licensing-guidance/using-spire-to-get-an-export-licence)

Customer Responsibilities

• Ensure their end user is able to import into country of destination
• Ensure their end users are aware that THEY must cover customs duties
• Provide correct end user details – full address and contact information
• To advise what the end use of the goods will be
• Import declarations

The important point is that XMA will help all customers with their international shipping requirements so please do not hesitate to speak to your account manager who will engage our shipping team.

Ireland

There have been some positive developments in shipping to Ireland since our last Brexit news. Every single shipment will attract an admin fee of €25 making single parcel deliveries uneconomic. As a result, XMA will be working with our logistics provider to ship all goods overnight from the UK on a single manifest and redistribute them from a bonded warehouse in the Irish Republic. This may add some cost and time to Irish deliveries but these will not be prohibitive.

Inventory

Our parent company Westcoast will once again be taking in approximately one month’s extra inventory for certain vendors during October hoping that this will sufficient to alleviate any short term issues arising. Clearly this is not a long term fix but Westcoast’s new 340k sqft warehouse in Andover – which should complete its fit out in October – demonstrates our commitment to hold more stock where required either pre-sale or post-sale. Our offer will include outsourced logistics and configuration facilities.

HPI’s Disclaimer for Commodity Codes

Please see what HP’s disclaimer for commodity code accuracy is. Expect all vendors and suppliers to adopt a similar disclaimer.

HP Inc. provides this data for informational purposes only. Classifications are subject to change and HP Inc. does not represent, warrant, or guarantee that the information is complete, accurate, or up-to-date. The information provided is not intended to constitute legal advice or to be used as a substitute for specific legal advice. Under the US Export Regulations, the US Government assigns your organization or client, as exporter/importer of record, the responsibility for determining the correct classification of any item at the time of export/import. In some cases there are restrictions that apply to exports based on the product, the end-user, the end-use, or the country of destination, and an export license or other authorization may be required prior to shipment. The Department of Commerce’s Bureau of Industry and Security provides a web site and can assist you with determining the need for a license or with information regarding where to obtain help prior to exportation. The URL is: http://www.bis.doc.gov.

Conclusion

Whilst it may be easy to worry about what might happen, particularly in light of the recent publication of Operation Yellowhammer papers, XMA are focused on helping all our customers and suppliers through the changes ahead. Our couriers have employed more staff and implemented systems and XMA have added layers of expertise, warehouse space and code/tariff checks to manage through predicted eventualities. Keep Calm and Sell On!

FAQ’s

How do you identify/manage controlled/dual use products?
Before we ship anything, we assess who the end user is and what the end use of the goods will be. We already expect the end user in country to complete an end user undertaking.

How do you prevent shipments to denied parties?
Such risks are highlighted to us by our carriers. We will then contact relevant customers to obtain further details and plan a way forward if possible.

Can you help with Export Licence Applications?
If the end-use is for military purposes, for example, we have the capability to apply for a licence through the correct platform.

Record keeping and audits?
We obtain the proof of export and POD for every shipment we do outside the UK. We conduct internal audits frequently and are audited externally.

For any questions or queries contact our XMA Brexit committee at approvals@xma.co.uk

Read previous Committee Update for August 2019

Nutanix and HPE announced a global agreement in April this year to produce Nutanix Hyper Converged Infrastructure (HCI) available on the HPE ProLiant Server platform known as Nutanix DX Appliances.

This offering will also be available on a consumption-based model utilising HPE GreenLakes Infrastructure as a service. This means more flexibility and cost savings using a pay per use model so you can start implementing this new technology today, without the worry of upfront costs and planned budgets.

Nutanix DX Appliances are now available and ready to ship and will be available as a consumption-based model using the HPE GreenLake solution from October 2019.

Nutanix are market leaders for Hyper-Converged Infrastructure (HCI) and have added HPE ProLiant Server as a hardware platform choice, with such strong reputations as market leaders in their own rights this joint partnership means Nutanix DX Appliance combines cutting edge technologies to bring this new product to the market.

XMA are a platinum HPE partner and a Nutanix Scaler partner meaning we have strong alliances with both vendors and have unrivalled in-house technical resource, to help plan and implement this new technology across your organisation.

What does it mean for your organisation?

More choice with Nutanix in terms of Hardware platforms from XMA; Nutanix, HPE, Lenovo or Dell as well as broad Hypervisor choice; Nutanix AHV, VMware vSphere and Microsoft Hyper-V. Nutanix Software on HPE Hardware, with world class support from both organisations.

Contact us today to find out more about this exciting new announcement

Brexit Committee News Update – August Update

Given that we have experienced a period of lull whilst the new government takes shape – the direction of travel now looks clearer – we are heading for a ‘No Deal’ Brexit at pace and hence all advice from government and business organisations is to prepare for a hard Brexit.
Seeing as XMA were making such preparations in March – management’s thinking is much the same and our Brexit committee met earlier to set out what we must do internally and to advise our customers on steps they can take to mitigate the effects on their business.

CBI & BCoC Advice

The CBI has produced a long document setting out the effects and the preparedness of the UK, the EU and the UK & EU together. A copy can be found here. In essence, it shows that the UK is better prepared than the EU but both are woefully under-prepared for 31st October. In addition, the fact that the new Brexit day comes at the height of the Black Friday and peak retail periods, poses more dangers for logistics businesses.

The British Chamber of Commerce has also set out a neat Risk Register as an update to their Business Brexit checklist.

This simple checklist will act as a good guide to ensure that XMA and our customers are considering the right areas to prepare for the difficult time ahead. Most areas are rated red.

People

Leadership is important here and XMA are ensuring that all EU nationals and their families employed by XMA are assisted in complying with the EU settled status scheme. We urge our customers and vendors to do the same. Perhaps the one area that the new government has softened is immigration, with no talk of reducing immigration but merely being able to control it.

Funding

XMA do not receive EU funds but this appears more positive for those that do.

Tax

It appears that the UK government will introduce a relaxed approach to VAT deferment on imports and exports for a period not less than 1 year. This will reduce any cash flow burden on XMA and hence our customers.

Regulation

Given that XMA and our parent company (Westcoast’s) goods are also sold in Europe, we do not anticipate any disruption to supply as a result of either UK or EU regulatory divergence post Brexit. Clearly this could change in the future but should not affect trade in the short term.

Data

The UK government will impose a limit on mobile roaming charges incurred in EU countries. This is not the case for EU tariffs in the UK. Data governance under GDPR has been adopted by UK law and is currently EU compliant. A ‘No Deal’ scenario is unlikely to alter EU data compliance although businesses should be alert for divergence.

Trade

There are still no tariffs anticipated on almost all goods and services sold by XMA under WTO rates at present. Clearly XMA will keep this under review in light of US/China tensions. However, neither the UK government nor the EU are likely to impose import tariffs on IT products.

Borders

This is where a ‘No Deal’ situation will have the biggest impact on trade. Whilst the British government are increasing spending on ports and customs officials as well as promising speedy entrance of goods from the EU, imports will still be dependent upon accurate paperwork. The Westcoast Group are spending time ensuring that appropriate information including commodity codes are available on shipping documentation. At present over 90% of codes have been collected and systems are being updated to ensure they are available when required. The EU have made no such arrangements and hence may well levy fines for inaccurate paperwork as they do for imports from outside the EU today.

Despite all the plans, delays at port are still anticipated by every logistics company that XMA have spoken to. XMA and Westcoast’s management are working with vendors to increase stock holding over the difficult peak period to avoid short term shortages. In addition, our new warehouse in Andover will more than double capacity and allow for increased stock holding. However, we urge customers to take the following steps:
i) Engage with XMA account managers to predict large roll-out orders in November/December to give earliest visibility to ensure goods are available in the UK.
ii) Switch selling from Configure-To-Order (CTO) stock built in vendor factories to channel inventory as soon as possible
iii) Where this is not possible, ensure lead times are managed with end-users to factor in delays at port

Ireland

Assuming that the UK exits the EU without a deal, the Irish market will be affected significantly given the border complexities. Westcoast’s warehouse in Tallaght is only sufficient for roll-out management and Westcoast do not anticipate making this into a fully managed warehouse at present – i.e. most goods will still be shipped from the UK and will be subject to border delays. Irish customers should engage with their XMA account managers to ensure stock held in Tallaght is forecast and distribution can be managed effectively.

FAQ’s

EORI – Westcoast do have a UK EORI number which will be sufficient for all declarations
AEO – Westcoast have not applied for this status as management consider this will not be effective in speeding up customs procedures
TSP – Westcoast have now received this accreditation from HMRC
Warranty – No vendor has as yet amended their warranty terms so we can anticipate that warranty procedures will be the same as currently available post-Brexit
VAT – Exports on goods shipped from the UK will not bear VAT from the UK as currently
Tariffs – Where they exist will be applied on the full price of the goods (i.e. before discounts)

For any questions or queries contact our XMA Brexit committee at approvals@xma.co.uk

Read previous Committee Update for March 2019

Achieve the flexibility of the public cloud on-premises under your control with consumption-based and flexible IT solutions from HPE GreenLake pay-per-use model.

HPE GreenLake Flex Capacity offers a consumption-based model on-premises, giving you greater flexibility, scalability, and control. Design your own infrastructure solutions, selecting from a broad range of HPE and partner technologies, as well as optional services that can span your infrastructure to your apps and workloads.

World-class expertise from HPE Pointnext

Every HPE GreenLake Flex Capacity solution comes with enterprise-grade support from HPE Pointnext and active capacity management to ensure that your solution grows with the business needs.

4 benefits of using consumption based IT

Outcome-based IT consumption delivers a range of benefits that you can’t get from solutions solely built from scratch or bought from the public cloud. Delivering the best of both worlds, HPE GreenLake enables:

• On-premises for better control over compliance, performance, and security
• Simplified IT that’s operated for you to free up resources and add business value
• Faster time to value with solutions that are ready quickly and evolve ahead of your needs
• Better economics with a flexible, pay-per-use model that offers simplicity and financial clarity

HPE GreenLake Flex Capacity with HPE Nimble Storage

• All-flash storage and predictive analytics with 99.9999% guaranteed up time
• Active capacity management and pay-per-use consumption from HPE GreenLake Flex Capacity meaning simple, secure, storage solution that grows with your business needs.

Read more about how HPE GreenLake can benefit your IT Infrastructure using IaaS

Read more

Click below to view the full Infographic 

Take it from us, the experts; there has never been a better time to migrate your business to Azure, and we believe that the success made possible by the cloud should be accessible to every business and every organisation—small and large, old and new. But not all businesses are created equal. Some of you are just beginning your cloud journey.

Every company—regardless of industry, legacy, or technology pedigree—can thrive in the cloud. We want to paint a picture of the cloud landscape, and explain how Microsoft Azure can solve complex business problems while also making new business models possible. Now is the time to ‘spring clean’ all your apps, data, and infrastructure and migrate them to Azure.

Why cloud migration?

So, why are more and more businesses considering it a priority to migrate to the cloud? Well… do any of the below sound familiar to you?

• Your datacenter contract has an expiry date
• Your business does (or will in the near future) need a software and a hardware refresh
• You know that there is all of this amazing technology solutions out there, but it’s too much pressure on your internal IT resource to solely deliver
• As an IT manager, you’re expected to know about all the new technology available to you, but you can’t keep up and the delivery of new infrastructures is a little overwhelming
• The business is growing, and as such, so is the expectation to host a technology solution that can serve as high capacity. But you need to deliver this without a huge capital investment..
• Windows 7 End of Support is fast approaching, and you are concerned about the cyber-security threats to your business if you do not migrate in time

But for us, this is about guiding you through your journey to the cloud – not just providing the technology.

The 4 pillars of Azure

There are 4 key pillars that explain why Azure is different to any other cloud solution. Our customers choose Microsoft Azure time and time again, because of the value that can be provided in one central cloud platform.

1. Productivity: Your business can build applications, and get those apps to users more efficiently than ever. You can also manage applications no matter how large or complex. The best part is that Azure provides built-in support for an end-to-end management experience. Think about monitoring… logging analytics… patching… backup… and site recovery. With built-in security and management features, you have the assurance that security, compliance and policies are in place.
2. Hybrid: This is so much more than just being able to move an application into the cloud. You can increase end-user productivity by using Azure Active Directory for single sign-on to both cloud and on-premise applications – your business is now working on a unified platform, which provides a consistent experience across the entire organisation.
3. Intelligence: Azure provides an SQL server that connects to Artificial services. This enables the quick adoption of technologies, the ease of integration, and the development of breakthrough apps with built-in intelligence. Azure offers comprehensive set of services, infrastructure, and tools to build AI-powered experiences including bots that naturally interact with users and built-in advanced analytics tools, such as R, to make faster predictions for your business.
4. Trusted: Compliance and trust is not an afterthought for Microsoft. With Azure’s security centre, you can get a unified view of all of your on-premises and cloud workloads. Collect, search and analyze security data from a variety of sources, including firewalls and other partner solutions. By finding vulnerabilities and being able to remediate them quickly, you can limit your organisation’s exposure to threats and respond swiftly to attacks. Did you know that 90% of Fortune 500s trust the Microsoft Cloud for security, privacy and transparency?

We understand that there is no ‘one-size-fits-all’

There’s no one-size-fits-all any more for your IT. Make it as bespoke as you want with Azure’s easy-to-use platform, it can do so much more than replace hardware and software; the way you communicate, analyse data, prepare marketing campaigns and deliver new and innovative features to your users will be revolutionised. And, bottom line, it saves a ton of space, money and the IT helpdesk headaches.

XMA can help you successfully move your business to the cloud.

To find out more, please contact us on:
01727 201890 | softwarelicensing@xma.co.uk

We are currently in the age of the cloud worker, but what does that mean?

The way in which we work has evolved due to the developing transition of cloud technologies and the increasing number of organisations adopting these ways of working. The progression towards cloud technologies can be seen throughout many industries and all sizes of organisations who are keen to uncover and utilise what cloud can offer them.

Employees in their personal lives embrace a plethora of cloud technologies: from ordering food and transport to shopping, all within a touch of their screen. It could be suggested that this has heightened their expectations of the workplace where they now require efficient and effortless technologies to do their job.

The evolution of the workforce can’t be ignored, with 1 in 4 employees currently seen as a cloud worker. A cloud worker can be defined as a worker who uses cloud apps and either laptops or tablets daily spending a minimum of 3 hours a day within a browser (Forrester, 2018).

A recent survey on employees showed:

• 65% believed their technology requirements for work are constantly changing.¹
• 73% rely on their employee to continuously improve their approach to devices/apps that support their productivity.¹
• 80% agreed they needed instant access to information from a variety of sources to succeed in their job.¹

There is an increase in workers operating on-the-go, using shared devices and working within large international teams. They are relying heavily on cloud-based apps and want to be able to do their job through any device and at any time of the day; structured 9-5 working is becoming a thing of the past. The working behaviours of employees are changing sufficiently enough that workplaces are adapting the working environment to ensure efficiency, retention and productivity are high.

A recent survey on ITDM enterprises showed:

• 71% agreed technology developments had evolved organisations expectations of employees day to day work.¹
• 73%consider employee experience as a top priority when making decisions about devices and business applications.¹
• 73% believed that complementing employee tasks with tech like AI cloud ans mobility is crucial to my organisations future.¹

(Forrester, 2018)

The growing trend of  employees rating flexibility to work anywhere anytime as essential in carrying out their job effectively means they embrace technologies that help them do that. Working for an organisation who understands this and puts time and effort into the employee experience has never been so important. Introducing cloud technologies into the work place to enable these workers will have a positive impact on: attracting and retaining talent as well as productivity and efficiency whilst the right technology will also keep organisations safe and secure from cyber-criminal activity.

3 ways to empower your cloud workers:

1) Workplace efficiency

Cloud workers are on the go and busy throughout the day so need features that will help them do the job and assist with increasing  productivity. Chrome OS automatically secures data with a cloud-based back up system enabling them to work worry free, from any location. Updates run automatically in the background and do not disrupt users whilst working, introducing new features over time to maintain device performance. Employees can also stay on task whilst being offline and save and sync features help them to stay productive on any device.

2) Premium hardware

Cloud workers care about having the best quality hardware to do their job efficiently and effectively whilst using helpful features to empower them to get the job done. Just like this portable Chromebook device that provides secure cloud access and a seamless transition from online to offline work. The Chromebook provides full interactivity on a single device and accommodates users who need to share company materials on the go as well as those who need secure, reliable data access to collaborate with team members across different locations.

3) Enterprise applications

Cloud workers need to securely access a range of applications that enable them to perform tasks effortlessly. Chrome enterprise enables access to SaaS apps, directly from the dock with safe browsing technology to protect users. Google Play gives seamless access to leading apps including: Cisco, Jabber, WebEx and more whilst continuously protecting users. The G suite app is readily available in the dock at every login with no browser setup required

Want to find out more about Chrome Enterprise?

Contact a member of our team today to discuss cloud worker empowerment for your work environment.

A Modern Workplace; this is now an employee’s expectation and a big necessity.
Today’s workforce have an expectation to be able to work anywhere at any time, and it’s more important than ever that organisation’s embrace and empower mobile working. Implementing a modern workplace is essential if your business wants to:

• Attract and retain talent: 82% say that workplace technology has an influence when deciding whether or not to take a new job¹
• Embrace new workstyles: 50% of the workforce will be mobile by 2020. It’s imperative that your employees are not restricted on mobile working²
• Inspire innovation: 72% of workers believe their future success depends on their ability to be creative³

We understand the challenges businesses now face when embracing the modern workplace.

For example, cyber-attacks are increasingly becoming more sophisticated… customer expectations outpace internal adaptations… and attracting the best talent in the market means becoming a digitally enabled leader in a saturated environment.

And with a minefield of technology available to businesses, how does an organisation select the best device that suits their needs and budget?
Microsoft devices offer a number of benefits that are suited for every organisation, no matter what industry you might operate in.

Here is a list of Microsoft features that we at XMA have implemented ourselves, and feel are a great platform for collaboration, reporting, and relationship building:

Hardware and software working in unity, just the way they were intended

XMA have started rolling out Microsoft Surface devices across our own business; the hardware and software are built in unity, making them easy to deploy and simpler to manage.

Our employees have agreed that their Surface device has allowed them to ‘increase productivity even on the most common tasks’… ‘more flexible working which has allowed us to embrace an “always online” approach’… and last but not least, they are proud to be seen with it! This has increased employee satisfaction and encouraged them to “use it all the time” because of the great device and M365 experience.

We’re all working as a Team

XMA have recently embraced Microsoft Teams as our primary platform of communication. This is where we communicate from one department to another, can create specific channels to engage with select individuals, share files and relevant information which can be collaboratively edited within Teams, and instant message individuals both inside and outside of the organisation.

Microsoft Teams perfectly integrates with an O365 environment and can be used as the central area for all communications across a business.
It doesn’t just end there – Teams can be used for sales teams to engage with customers. Files can be instantly shared and edited, there is a ‘chat’ feature to encourage seamless conversations between employee and customer, and the Teams groups are by invite only, so you can invite in the people you want, and keep out those who you don’t!

We make the most of Microsoft 365

Our Surface devices allow us to work with the essential foundation and familiarity of Windows 10, the protection of Microsoft Enterprise Mobility + Security, and the Office 365 productivity apps which we all rely on every day. For example, OneDrive; with OneDrive syncing across devices, files are stored in the cloud. If someone accidentally leaves their beloved Surface device at home, they can now pick up any device, securely log in, and instantly pick up where they left off.

There’s a Surface device suitable for every department

Directors: Providing leadership across an organisation, no matter how big or small, comes with a number of challenges; overseeing the health of the business and wellbeing of customers… providing guidance and support across multi-functional teams… task and responsibility randomization… and being a positive reflection of the organisation’s brand.

The best device? A Surface Book 2 for Business. Directors can oversee the business by approving documents and providing feedback through Office collaboration features, perform complex analysis with confidence, and represent the company through Surface’s premium hardware and elegant design. This high powered and all-day battery life device has a detachable keyboard, which allows the user to stay on top of work and industry news, even when limited on space.

Creative design department: A company designer have their own challenges they face each day. For example, communicating with their colleagues and customers on design work… engaging in meetings both on-site and remotely… create modern designs for both the business and its customers… and collaborating on promotional plans. The best device? The Surface Hub 2S together with pens can be used as a whiteboard to present new and exciting designs anywhere, with a remote stand and long battery life. It enables real-time document editing whilst working with a widely distributed team through the Teams application. The stunning wide screen shows each detail in crystal clarity and will never fail to impress in customer presentations.

Sources:
1 US Future-Ready Workforce Study, 2016
2 SectorWatch, MarketWatch, April 19, 2017
3 Steelcase, “The Future of Work is Creative, How Technology and Place Enhance Creative Behaviours”, 2017

Last year there were almost double the amount of cybersecurity incidents in companies compared to in 2017, with 159,000 data breaches driven by ransomware or new attack methods.
And the global cost of cybercrime is expected to exceed $2 trillion by 2019.

Gartner recommend organisations with a focus on security adopt Endpoint Detection and Response (EDR) solutions to increase cyber-resilience with hardening, investigation, incident detection, and incident response.

However, in their 2018 “Endpoint Protection and Response” survey the SANS Institute highlight, that only 50 percent of organisations had next-gen antivirus, and 37 percent of these had not activated the advanced capabilities due to its complexities.

Organisations are finding it hard to strike the balance between deploying the best possible network protection without becoming overwhelmed by false alerts which need investigating or simply the complexity of administration.

Advanced cybersecurity systems produce massive amounts of data—much more than any number of people could sort through and analyse – in a relevant time frame.

This is why Artificial Intelligence (AI) and its subset Machine Learning (ML) are applied within EDR solutions, where the software learns to solve problems and think by itself in a way that’s similar to humans. These technologies are able to sift through the vast amount of network data turning it into security intelligence able to detect threat events, traditional antivirus products would miss.

By learning what normal network activity consists such as programs used, user activity and traffic patterns, deviations from these norms show a greater threat potential and can be highlighted and dealt with in a faster fashion.

However, it is here where the threat of alert fatigue can kick in with too many false alerts requiring investigation mean that only a small percentage can be adequately dealt with. Should the security solution require administrator intervention shutting the user or process out this can seriously impact operations.

The EDR solution must be advanced enough so the AI and ML technologies handle routine tasks and first level security analysis, leaving security analysts free to focus on more critical or complex threats.

While not a “philosophers stone” AI and ML are useful tools in your security arsenal to shift the approach from reactive defense to proactive real-time threat hunting and detection.

A new cybersecurity paradigm is born.

Panda Security realised back in 2010 that existing endpoint protection techniques were limited and started from the ground up building a new single platform which is today known as Panda Adaptive Defense 360 providing 100% process attestation, meaning no process is allowed to run until actively classified as good and Threat Hunting included as standard.

This approach was only made possible through the development of a cloud-based automated detection service to classify every new Portable Executable (PE) process and identify and block fileless malware and other threats which ‘live off the land’ utilising legitimate tools – such as RDP, powershell, macros etc – repurposed for their nefarious ends, moving laterally on the network stealing credentials, browsing history, and data.

This concept was further developed into Panda Security’s Threat Hunting and Investigation service, where fed by hypotheses from the experts at PandaLabs Security Operations Center, these technologies can gather and analyze data, trace threats, search for vulnerabilities, respond to breaches, and thus reduce the IT team’s workload. This way we can focus on the really dangerous attacks.

Panda Adaptive Defense 360, and its Advanced Reporting Tool, Data Control and Patch Management modules, help you to secure your network and comply with regulatory requirements such as GDPR.

For your free demonstration or trial of Panda Security solutions, contact your XMA Account Manager.

Brexit Committee News Update – March Update

As UK Parliament move towards a crucial series of votes, HMRC are still advising businesses to prepare for ‘No Deal’. Below sets out some key actions XMA are taking before 29th March to prepare for such an eventuality.
It is worth pointing out that should a deal be passed by parliament in the coming days, the resulting transitional period lasting to at least Dec 2020 would mean that business would continue to operate as they do today with free movement of goods between the EU and the UK and would give XMA and its partners further time to prepare for any changes we would face as part of the final withdrawal agreement. We may face exactly the same issues we currently face or even a different set of issues for which we may have little time to prepare for. However, it will allow the Government to prepare more robust customs procedures and processes as well as negotiate favourable trade deals with both the EU and other countries.

Inventory

As mentioned in previous updates, XMA have negotiated increased one-off stock holding deals with its main hardware and supplies partners. This will result in a significantly increased stock holding. Whilst naturally not a long-term solution, it should mitigate any immediate shortfalls as delays at ports build up. In addition, we are advising customers to ensure they order channel stock as opposed to product built to order in EU factories to ensure the best service to customers. XMA have stepped up its services capability to configure locally to ensure end-users are serviced well during this period of uncertainty.

Customs & Border Control

Customs declarations will be mandatory for imports and exports for trade between the EU and the UK. Through our parent company (Westcoast) we are well versed in managing such declarations and have been busy collecting standard (UK will continue to be consistent post-Brexit) commodity codes (HS codes) for all live SKUs in our portfolio to understand whether tariffs will be applied. This work is on-going and to date we have confirmed codes on over 73% of active products in Westcoast’s catalogue. Any tariffs levied by the UK on imports or the EU on exports will be passed on to customers in the cost of goods along with admin fees levied by our customs clearance partners. At this point, we have identified very few risk areas, yet we encourage you also to take proactive steps to identify whether SKUs you wish to purchase from us could attract additional tariffs. Westcoast will inform customers when tariffs – currently at WTO non-preferential rates – are levied.

Safety and security declarations will be mandatory for imports and exports and Westcoast have a strong partner that will handle any such declarations.
It is mandatory for delivery documentation for goods being exported to show cost prices in order to clear customs effectively. Customers should note that whilst you may feel this is not ideal for direct deliveries to your end users, XMA must comply with all necessary customs clearance requirements.
We are only expecting physical customs checks on a small fraction of consignments particularly as not all ports have Border Inspection Posts (including Calais, Ostend and Normandy). All have plans to build new facilities, but it is not known whether these will be ready and sufficiently staffed in time for 29th March. Whilst we are not anticipating delays to XMA shipments, it will be checks on other products that bear significant tariffs that will create delays as well as the five-fold increase in HMRC custom declaration workload.

Ireland

There are likely to be delays in delivering goods to Ireland from the UK. Through our parent company (Westcoast) Ireland’s warehouse in Tallaght, Dublin, XMA will be have the ability to manage roll-out projects and cross-stock only. Customers are advised to discuss their project deals with their account managers to ensure appropriate space can be allocated. Single pick items will still be delivered from the UK using Westcoast’s logistics partner although some delays may occur at ferry ports.

FAQ’s

EORI – Westcoast do have a UK EORI number which will be sufficient for all declarations.
AEO – Westcoast have not applied for this status as management consider this will not be effective in speeding up customs procedures.
TSP – Westcoast have applied for this accreditation and the application has been acknowledged as received by HMRC.
Warranty – no vendor has yet amended their warranty terms so we can anticipate that warranty procedures will be the same as currently available post-Brexit.
VAT – exports on goods shipped from the UK will not bear VAT from the UK as currently.
Tariffs – where they are imposed, they will be applied on the full price of the goods (i.e. before discounts).

For any questions or queries contact our XMA Brexit committee at approvals@xma.co.uk

Read previous Committee Update for January 2019