The global IT channel is facing a new supply chain bottleneck, and it might be from an unexpected place. We’re talking about a shortage of helium.
Recent geopolitical events in the Middle East have severely disrupted operations at Qatar’s Ras Laffan Industrial City, a facility responsible for roughly one-third of the global helium supply. Compounding this, the closure of commercial shipping routes through the Strait of Hormuz has forced specialised cryogenic transport ships to take much longer routes, causing liquid helium to boil off and degrade during transit.
While helium is known to most as a lighter-than-air gas, it is critical to the IT channel and global technology infrastructure. Here is why this shortage matters to public and private sector organisations.
The Role of Helium in IT Hardware
Helium has properties that make it irreplaceable in two key areas of technology manufacturing:
- Semiconductor Fabrication: The production of advanced processors—particularly the high-performance components required for intensive workloads—relies heavily on helium for wafer cooling and photolithography. Without an adequate supply, fabrication plants must ration their use, leading to an immediate slowdown in output.
- High-Capacity Storage: Enterprise-grade hard disk drives (HDDs) of 10TB and above are hermetically sealed with helium. Because helium is significantly less dense than air, it reduces internal turbulence, allowing manufacturers to fit more platters into a single drive. This lowers power consumption and operating temperatures in data centres.
Impact on the Channel and Customers
With major manufacturing hubs drawing down their reserves, the IT channel is preparing for extended lead times. As production slows, the market is expecting pricing volatility and constrained availability for high-capacity storage drives and advanced computing components. For organisations planning data centre expansions or large-scale device deployments, these upstream constraints will translate into longer project timelines.
How XMA is Responding
At XMA, we are actively monitoring the situation to protect our customers’ project delivery schedules. Our managed IT services and infrastructure solutions use hardware from our global technology partners, and our supply chain teams are working daily with these vendors to secure allocations.
Instead of leaving our public and private sector customers exposed to unpredictable market shifts, we are adapting our procurement strategies. If you have significant hardware refreshes or data centre updates planned for 2026, we advise engaging with your XMA account manager early to forecast your requirements and secure the necessary inventory.


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