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Brexit Committee News Update – September 2020 Update

Welcome to the latest update from XMA’s Brexit team. Due to recent focus on Covid-19, XMA have not updated our Brexit page for some time. However, with the deadline for Brexit transition still due for January 2021, XMA’s Brexit Committee met this week and we can issue the current information / guidance below.

Whilst the UK has exited the European Union at the start of 2020, no real changes in trading conditions has been experienced as a result. This will not be true if the UK and the EU cannot agree a trade deal by the end of 2020. Recent reports have shown the Cabinet Office preparing for widespread disruption should such a scenario coincide with a second wave of Coronavirus in the UK.

XMA’s approach is to prepare for the worst and hope that the situation is considerably better.

Delivery Delays from Europe

Recent studies have shown that some delays at ports of exit/entry are likely. Given that the majority of goods supplied by XMA are currently imported into the EU via mainland Europe and shipped across the English Channel, such disruption is bound to have an impact. Hence XMA and our parent company Westcoast have taken or will take the following mitigating actions:

1. New increased storage – XMA’s new 346k sqft facility in Andover has been fully operational since the start of the year and has allowed increased space for XMA and our Customers; increased services (e.g. configuration, PDI, storage, bundling) and will provide reduced cost outsourcing opportunities for our OEM partners and Customers. The appropriate EORI number and TSP status are in place.

2. Short-term deals – Previous ‘false Brexits’ were covered by stocking deals with OEM partners to mitigate the immediate disruption to normal trade. XMA have already started working with Suppliers to ensure inventory planning over the change period.

3. XMA are working with freight forwarders, vendor logistics managers to ensure the smoothest possible importation through UK ports of entry. This includes correct commodity codes, country of origin information and paperwork.

4. Tariffs – Most (but not all!) IT products supplied by XMA in the last 180 days had no tariffs applicable on WTO terms or the UK Global Tariff (applicable from 1st January 2021).An accurate commodity code which allows tariff application to any goods imported is an important part of XMA’s work at present with Suppliers is encouraging them to provide a complete library of codes for every live sku. XMA are currently looking at automating a tariff look-up procedure to apply an appropriate tariff to the cost of the product if applicable. These can clearly change with little notice.

5. Other costs -VAT deferment costs, import management and transportation costs may also increase cost of goods after 1 January 2021 and will be applied systematically.

6. Finally, XMA and Westcoast are working with vendors to arrange direct delivery into the UK from the Far East (i.e. avoiding the EU altogether). Westcoast can act as a master distributor, importer or merely a 3PL provider to a wide range of suppliers.

Westcoast Exports

XMA and Westcoast now have warehousing in the UK and across Europe (inc Ireland). We are investigating the possibility of having a bonded capability in the UK for Irish goods and those for re-export to Europe. All Supplier contracts are being amended to allow for such transactions. We can manage the nuances of exporting to the EU including tariff application and shipping administration. Customers will be asked for standard information in advance of quoting whether the order is received by EDI, web or via Westcoast sales.

Ireland

The new Brexit arrangements for Ireland and Northern Ireland are well understood and we are working with our logistics provider/freight forwarder to ensure we minimise delays when delivering across the Irish Sea. There are no plans to enhance Westcoast’s current cross-stocking facility in Tallaght, Dublin.

Conclusion

Our recent Brexit Committee has reinvigorated our Brexit plans and the committee will meet every month in the run up to 31st December 2020 and will report back via ‘Brexit News’ every month. We will have updates on the progress of plans outlined above.

All questions or feedback are welcome by email: approvals@xma.co.uk

XMA have been awarded the opportunity to provide a wide range of off-the-shelf IT products to meet a variety of requirements across the Welsh Public Sector. Named sole supplier for the supply of a Commodity IT Hardware Catalogue, this framework is the All Wales Framework Agreement for the Supply of IT products and Services (ii).

The objective of the Agreement is to create a 1-stop-shop for IT commodity products and related services, enabling IT service departments to meet all requirements from a single framework; It also aims to reflect current technology, whilst ensuring sufficient flexibility to meet technology changes in the digital and IT market.

The catalogue range will include the supply of (but not limited to):

• peripherals (i.e. printers, scanners, USB memory sticks, external hard drives, web cams, keyboards, mouse devices, speakers, digital cameras etc.);
• consumables (i.e. storage disks, cables, spares/ replacement parts, tools for repairs/ cleaning materials);
• ancillary products (digital cameras, Dictaphones, etc.); and
• low volume hardware purchases (smartphones, monitors, tablets, laptops etc.).

The full agreement consists of five lots, of which XMA have been named sole supplier on Lot 1, as well as achieving a place on Lots 2 and 5.
Lot 1: Commodity IT Hardware Catalogue
Lot 2: IT Hardware
Lot 3: Licensing and Subscriptions
Lot 4: Audio Visual
Lot 5: Solutions

Ian Cunningham, Sales & Marketing Director at XMA had this to say:

“XMA are delighted to be selected as partner to the National Procurement Service for Wales in the provision of a National IT commodity products eCatalogue. Our appointment is a reflection of the commitment we have to providing Public Sector customers in Wales with the most cost effective, broad ranging IT products, all delivered through our market leading eCommerce platform.”

The catalogue is accessible, secure and offers value for money. The catalogue is now live and you are invited to register your interest here.

There has been much change and uncertainty in the world in the past several months, with the education community being one of the most affected in terms of needing to introduce technological changes to how teaching and learning is experienced.

The Anywhere School, is Google’s approach to ‘back to school’ bringing updates to tools in order to lighten the load for teachers, families and students.

Below are some of the updates Google for Education have introduced or are in the pipeline:

A safer, more engaging Meet experience

-In September, an introduction of a larger tiled view of up to 49 people and an integrated Jamboard will be accessible for collaboration. There will also be new controls within Meet so moderators can choose to always join first, end meetings for all participants, disable in-meeting chat and much more.

-In October, custom and blurred backgrounds will be introduced to Meet along with breakout rooms and attendance tracking will be launched allowing for more engagement in classes and insights on participation.

-Later on in the year, a hand raising function will be enabled along with a Q&A polling.

Better support for students, educators and admins in Classroom

-A new to-do widget on the classes page will help students see what’s coming up, whats missing and whats’s been graded.

-Teachers can now share a link to invite students to their class, which makes joining a class much easier.

-Classroom will soon be available in 10 additional languages, to reach 54 languages in total.

-Admins will have access to more powerful toolsto manage G Suite and Classroom. For example, school leaders with Enterprise licenses will have greater visibility into Classroom usage via new Data Studio dashboards, which allow admins to see active classes, measure feature adoption, and monitor teacher and student engagement.

The conversation around the shift to remote working is constantly ongoing, and we have all seen first-hand the positive impacts on businesses. This includes anything from improved collaboration and productivity, through to better mental health and wellbeing. Technology has been a key enabler in supporting the move to remote working.  

Technology adopted during lockdown to enable employees to work remotely has shaped not just organisations during lockdown, but strategic business planning moving forward. We have already seen announcements from large enterprise technology organisations, shifting their working model to remote, either entirely or in part.  

The productivity benefits of working from home centre around the loss of the need to commute. With the average person’s work commute at 60 minutes each way, this has saved on average a staggering 10 hours per week spent mostly in the car, on the train or bus. As a result of this, the European Environment Agency’s data confirms large decreases in air pollutant concentrations, of nitrogen dioxide (NO2) concentrations, largely due to reduced traffic and other activities, especially in major cities under lockdown measures.  

Reductions of around half have been seen in some locations, for example: 

• In Milan, average concentrations of NO2 for the past month have been at least 24 % lower than the month prior. The average concentration during the week of 16-22 March was 21 % lower than for the same week in 2019. 
• In Rome, average NO2 concentrations for the past four weeks were 26-35 % lower than for the same weeks in 2019. 
• In Barcelona, average NO2 levels went down by 40 % from one week to the next. Compared with the same week in 2019, the reduction was 55 %. 

• In Madrid, average NO2 levels went down by 56 % from one week to the next. Compared with the same week in 2019, the reduction was 41 %. 
• In Lisbon, average NO2 levels went down by 40 % from one week to the next. Compared with the same week in 2019, the reduction was 51 %. 

(European Environment Agency, 2020). 

After achieving and analysing this reduction in pollution, will the Covid-19 lockdown result in real progress to tackle climate change?  

Whilst addressing long-term air quality problems requires ambitious policies and forward-looking investments, the Covid-19 lockdown demonstrated the capability we must vastly reduce our emissions. When the noise of airplanes and traffic was gone, it helped us understand and have empathy for the effects of climate change on future generations. The lockdown also demonstrated to employers that employees can effectively work from anywhere with best placed technology, and in turn contribute toward a greener and more sustainable future.  

Is your business set up for remote working?  

XMA have been supporting businesses throughout Covid-19 to achieve efficient digital workspaces. Get in touch to discuss your Digital Workspace now. 

Reference:  European Environment Agency (2020). Air Pollution. Available at: https://www.eea.europa.eu/highlights/air-pollution-goes-down-as [Accessed: 24.08.2020] 

Technology has long been an important consideration when developing more creative and engaging learning opportunities. It is also an important tool for classroom management and assisting teacher workload. However, there has never been a year like 2020 where the importance of embracing all things digital is critical for the continuation of education.

It is safe to say the re-opening of schools, colleges and universities has been a rocky and uncertain road during and since the UK Lockdown. Educators planning ahead for the new academic year will no doubt have lots of obstacles to face, with the need to plan for multiple scenarios. This might include:

• The possibility that all students will not be able to return to the classroom and need to continue distance learning
• Social distancing measures will still be in place so education will need to be delivered with out physical contact
• Learning hours may need to be extended to allow students to catch up on missed work

It has become clear that the only way to face some of these challenges is through the use of technology. The deployment and adoption of technology can be challenging when not properly executed and aligned with educational objectives – not to mention navigating during an unexpected pandemic!

That being said, institutions have been forced to develop or re-design their digital strategies to suit remote learning and contact free classrooms, while also maintaining security and safeguarding provisions. While considering this new way of working, senior leadership and IT departments will have a lot of questions.

• How do we deploy and manage our digital strategy to meet short and long term objectives?
• Can our infrastructure support this technology and how will this affect our existing safeguarding measures?
• How do we ensure education is accessible for every type of learner?
• How do we support teachers, parents and carers to deliver education digitally?
• How can technology become the primary method of delivering a full, well rounded curriculum?
• What financial implications could this have on my education budget?

What is the solution?

Apple technology partnered with our expertise and capabilities to deploy, manage and support adoption provides the perfect solution to form your digital strategy. iPad and Mac work in perfect harmony together to provide devices that can benefit both student and teacher, in the classroom and at home. The App Store provides thousands of apps to enhance creativity, develop critical thinking and teamwork skills and manage workflows. Our dedicated Digital Learning team are also best placed to train educators, introduce unique ways to use your technology to deliver a well rounded curriculum and collaborate with learners and faculty both in school and at home.

We want to help answer your questions and the many others institutions are likely to have when planning for the new academic year. Find out more about what to consider when developing your digital strategy, as we move forward to ‘the new normal’ here.

The true value of technology isn’t how powerful a device is, but by how much it empowers you. Technology is an important contributor to enhance teaching and learning, and a powerful tool for collaboration, inspiration and the measuring of success. But how can educators ensure that every learner can enjoy that technology, to the best of their abilities?  

Having previously worked in a role supporting those with Special Educational Needs (SEN), it is clear that every student is different and there is no ‘one-size-fits-all’ approach. Having access to tools that can enable different types of needs is invaluable.  

iPad hosts an array of built in assistive tools to complement vision, hearing, mobility, learning and literacy. Whether you are in the classroom or distance learning, these tools will enable you to work with all types of learners, ensuring they receive the best experience possible. 

Vision

Seeing the screen is just one way to experience iPad. Assistive features ensure that anyone with a vision impairment is not restricted. 

Features include: 

• Fully control your iPad using only your voice and have it talk back to you 
• Use customisable colour filters to complement different forms of colour blindness 
• Use Zoom or Magnifier to make your screen bigger or take a closer look
• Braille capability including braille display or direct braille without the need for braille display 

Hearing

Apple have built powerful features into every operating system and device to ensure students who are deaf or hard of hearing, do not have to compromise their learning. 

Features include: 

• FaceTime for communication using sign language
• Siri to ask questions, set reminders or issue commands 
• Hearing aids which are compatible with iPhone and iPad 
• Use the Noise App to track your hearing health 

Mobility

The powerful assistive features in all Apple products give people with physical limitations greater control over their lives. Teaming multiple accessibility tools allows for an enriched learning experience for every student. 

Features include: 

• Switch Control to navigate sequentially through onscreen items and perform specific actions using a variety of Bluetooth-enabled switch hardware 
• Voice control using Siri and Dictation 
• AssistiveTouch lets you adapt the Multi-Touch screen to your physical needs 

Learning & Literacy

Learning, creating and exploring the way they think is key to a successful learning experience. Apple technology breaks down barriers and enables individuals with SEN to learn in a way that is tailored to work for them. Not only can technology assist with physical impairments, but also for students with attention and sensory challenges.  

Features include: 

• Speak Screen to have all the content on pages read back to you 
• Safari Reader reduces the visual clutter when browsing the web. It strips away ads, buttons and navigation bars, allowing you to focus on just the content you want 
• Guided Access lets parents, teachers or therapists limit iPad to one app at a time, and limit the amount of time spent in an app 

Check out our tutorial videos around how to use many of these features here

To learn more about Apple Accessibility and how XMA can help you utilise these features, visit our accessibility page here.

A New Approach

In today’s world of software-defined datacenters, infrastructure is increasingly complex and change is constant. The potential for change-related risk to applications is greater than ever before. In spite of the abundance of tools available, IT administrators lack the ability – and time – to study all the known or unknown configuration issues in their vSphere infrastructure. They struggle to understand whether changes – intended or accidental – result in smoldering performance and availability issues waiting to ignite.

Further, when things go wrong, there’s an inability to replay the changes over time to correlate events or trends that caused the current problem. This creates a significant drag on administrator effectiveness especially as they are thrown into firefighting mode to minimize the impact of unexpected application disruption and related costs.

The goal of CloudPhysics is to provide organisations with an analytics-driven approach to managing infrastructure that enables administrators to preempt emerging hazards and gives them the confidence to act boldly to reduce risk and waste in their vSphere environments.

To learn more , please fill in your details below to receive a free copy of the CloudPhysics whitepaper.

XMA’s Infrastructure Solutions Team are seeing a growing interest in dHCI from HPE.

XMA Solutions Director for Infrastructure – Jen Norman – and her team of Datacentre Architects take a closer look..

We’ve been designing and installing Hyperconverged Infrastructure solutions for some time now, and between Myself and my Datacentre team we have over (*cough) 115 years (*ahem) engineering experience between us.  So when HPE came to us with a disaggregated hyperconverged infrastructure solution last year, apart from repeating the name several times over to ourselves, we got onboard and got involved.  Now we are privileged to have completed our first dHCI live production solution deployments earlier this year.

What could you be facing?

So maybe your VMware system is running out of storage capacity, your servers are dated and you can’t upgrade to run the latest versions.

Ok. Well you’ve done some research and investigation. You want a hyperconverged replacement where you can run concurrent workloads, and like the idea of being able to scale out storage or compute separately. BUT it would be great if you could get this delivered, supported and managed as a single product.

What else might you need?

Well as standard, you want a storage system that has options for encryption, compression and deduplication, application consistent snapshots and advanced replication (ether synchronous or asynchronous) with near all-flash speed and sub-ms latency for always-on apps. That’s a given.

Definitely VMware clusters running on the latest compatible server hardware and block level storage.

A complete turnkey solution? One that is monitored from the application to the storage, proactive alerting and with the ability to predict and prevent infrastructure problems before they happen.

Nothing less than a system designed for 99.9999% availability – no single point of failure, hardware redundancies with the ability to tolerate 3 simultaneous drive failures!

And you’re pretty sure that Procurement will want the choice on finance options – including future proofing, cloud like financing, with integrated support.

Then you definitely need a HPE disaggregated hyperconverged solution (dHCI)

And you are not alone. Since its inception in 2019 we have seen successful installations in Local Government and Education, with interest and opportunities growing in the Corporate, Commercial Enterprise and Healthcare sectors.

 It’s a winning combination

You take the power and performance of the HPE Nimble Storage array, with its self-managing flash storage.

Add industry-leading HPE ProLiant Servers, include HPE storage switches, and deploy VMware vSphere.

Then this is all preconfigured as a turnkey solution!

Then automate with full-stack intelligence and policy-based automation for VM-centric management.

But here’s the best bit……

Add the power of HPE InfoSight over all this, and you have full-stack predictive analytics and support automation working for you that predicts and prevents issues. Infosight auto-routes any complex issue directly to L3 HPE Nimble support.

HPE have streamlined their support portfolio to offer four service levels that are easier to understand, easier to align to business needs which gives you visibility into IT assets and support status from anywhere.

You can flexibility and independently grow compute and/or storage – adding new dHCI compatible storage and/or servers when required – for scale-out upgrades that are non-disruptive and transparent to applications.

Eliminate over provisioning and add only the resources when needed. The Timeless Storage means no worries today or tomorrow with all-inclusive software licensing, flat support pricing, no forklift upgrades, and an option to receive a free faster controller upgrade after three years with Timeless Storage.

And, if you’re reading this thinking ‘well this sounds great but I’ve still got Gen9 (or 10) Proliant servers that are in warranty and I don’t want to replace them yet’.. Well HPE read your mind, (just kidding, they leave that to your home speaker system and asked Alexa what you thought), and have designed the solution so you can use the existing compute you already have in place, add a Nimble array and the dHCI software allowing you to convert everything in to a dHCI solution!

Is this Complex?

HPE Nimble storage arrays can be installed and be up and running in half a day requiring no external tools or software – we have completed installations where the HPE Nimble arrays that have been physically installed, configured, integrated and have test VMs running within hours ready for User Acceptance Testing (UAT). They can be All-Flash (AF) or Adaptive Flash (HF) for mixed, mainstream workloads, where cost-efficient flash performance is important. It is a Secondary Flash array for backup and DR while allowing you to put your backup data to work.

For the compute you have the HPE ProLiant Gen10 DL360 a performance driven dense server or DL380 for performance and expandability. These servers deliver security, agility and flexibility without compromise – with the knowledge that you can confidently deploy for virtualisation.

These are completed with a choice of Ethernet HPE storage switches to meet your budget and installation size.

Root Cause…. Could it be the network? A server fault or a storage fault?

Once installed HPE InfoSight can help you stop spending days searching for a root cause deep in your hybrid environment. Every second, HPE InfoSight collects and analyses data from more than 100,000 systems worldwide, and uses that intelligence to make every system smarter and more self-sufficient. The result? HPE InfoSight predicts and automatically resolves 86% of customer issues.

 Where to go for more information:

HPE dHCI

Why choose XMA?

We are an HPE Platinum partner and have trained and Certified HPE sales and engineers with Master Accredited Solutions Experts (top-level credential validates technical skills) with experience in building and sizing advanced enterprise systems. Continually staying up to date with the latest technology updates, strategies and programs. One of our core values is “customer focus”. We put our customers at the heart of everything we do. We don’t just provide technology we provide solutions.

Written by Jennifer Norman, Solutions Director for Infrastructure

On 1 April, Microsoft launched a new entry-level package, calling it Microsoft 365 F1 (F for Frontline). It bundles together the cloud-based productivity tools you need to be efficient and effective. To make way for this brand-new bundle, the product formerly known as Microsoft 365 F1 has been renamed Microsoft 365 F3. Office 365 F1 becomes Office 365 F3.

View the First Line Worker Comparison Chart along with the full April updates here

Some licensing products are being rebranded. The plan is to phase out the name ‘Office’ over time and migrate everything to ‘Microsoft’. From 21 April this starting with the following business products:

If you have any questions or need any help with Microsoft Licensing please contact our CSP Business Manager, James.Thorogood@xma.co.uk, or alternatively speak with your dedicated account manager or call our sales team on 0115 846 4000

The HPE iLo Advanced license offers security and smart remote functionality without compromise for HPE ProLiant Servers and now you can access an extended trial license that last until the end of the year FREE.  HPE understands challenging circumstances require solutions that will help customers that need to access their server remotely and securely.

This license includes the full suite of HPE iLO server management capabilities that offers users enhanced security, improved efficiency and ease of server management.

Learn more about HPE Integrated Lights-Out licensing here

Beginning March 31st, 2020, customers can access the extended HPE iLO Advanced license free of charge, enabling iLO Advanced through December 31st 2020.

Note: Customers downloading licences until November 2nd 2020 will get keys that will expire on January 1st 2021. Customers downloading licenses after November 2nd 2020 will get keys valid for 60 days from date of activation.

To receive your free iLO license please fill in the form below