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Managed Services

XMA delivers a suite of fully ISO 20000-1 accredited Managed Services designed to optimise your IT operations, enhance efficiency, and allows your IT team to focus on core business goals.

Our Managed Services Portfolio

From device deployment and lifecycle management to print optimisation and user support, through to full outsourcing we provide tailored solutions backed by extensive expertise and industry-leading standards.

Device Management as a Service (DMaaS)

Device Management as
a Service (DMaaS)

Gain full control over your technology lifecycle with our comprehensive user focused DMaaS platform. We manage procurement, deployment, support, repair, and secure retirement, automating processes to free up IT resources and reduce hassle.

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Build & Configuration Service

Build & Configuration
Service

Streamline device deployment with XMA’s service that securely configures devices to your exact specifications and ships them ready-to-use, directly to your users. We save valuable IT time, ensure consistency, and operate from highly secure UK facilities, expertly handling deployments even in sensitive environments.
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Service Desk

Service
Desk

Optimise end-user support, enhance experience, and reduce overheads by outsourcing your IT support challenges to XMA’s flexible Service Desk. Our ITIL V4-aligned service offers scalable, 24/7 expert support from UK centres, liberating your internal teams for strategic tasks.

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Managed Print Service (MPS)

Managed Print
Service (MPS)

Our vendor-independent MPS takes a holistic view, optimising your entire document environment to help you print less and achieve more. We manage your end-to-end print lifecycle with a core focus on sustainability, innovation, and dedicated service to meet your organisational goals.
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Delivering Tangible Outcomes

Partnering with XMA for Managed Services translates into significant benefits for your organisation

Enhanced Efficiency
Enhanced
Efficiency
Streamline complex IT processes, reduce the burden on internal teams, and minimise downtime.


Sustainability Commitment
Sustainability Commitment
Align with your ESG goals through our environmentally considerate practices, recycling programs, and reporting capabilities.

Improved User Experience
Improved User Experience
Deliver consistent, high- quality support and reliable technology, boosting satisfaction and productivity.

Strategic Advantage
Strategic Advantage
Free up your valuable IT resources to focus on innovation, growth, and strategic initiatives.


Cost Optimisation
Cost
Optimisation
Achieve predictable budgeting through flexible commercial models and reduce overall operational costs.

Strengthened Security & Compliance
Strengthened Security & Compliance
Leverage our secure facilities, certified processes, and expert guidance to protect data and meet regulatory requirements.

Increased Agility
Increased
Agility
Benefit from flexible, scalable services and resources that adapt to your evolving needs.


Deep Technical Know-How

Our services are underpinned by extensive technical knowledge and strong vendor relationships, ensuring we can manage diverse and modern IT environments effectively.

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Approved by all market-leading hardware vendors, ensuring deep expertise across manufacturers.

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Proficient in the latest deployment and management technologies (Microsoft Autopilot, Intune, Jamf, Apple Business Manager, Google, Linux etc) alongside traditional methods (SCCM).

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Accredited by leading manufacturers, including HP, Dell, Lenovo, Microsoft, and Apple for in-house warranty and non-warranty repairs.

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ITIL V4-aligned service desk processes delivered by seasoned IT professionals.

Deep Technical Know-How

Security & Trust

We understand the critical importance of security, especially in sensitive sectors, and possess the necessary clearances and experience to give you complete peace of mind.

Security & Trust
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Cyber Essential plus accredited

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Significant security clearances including MoD cleared facilities and personnel, Police Vetted & Cleared staff, and available SC Cleared personnel.

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Proven experience operating in highly secure environments, including parliamentary settings.

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Robust security protocols embedded throughout service delivery.

Certified Quality & Compliance

Our commitment to excellence is validated by our adherence to and accreditation for numerous internationally recognised industry standards, assuring quality and compliance across our operations.

Certified Quality and Security Standards
Ready to optimise your IT operations? Contact XMA today to discuss how our Managed Services can benefit your organisation.
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Let’s Talk

Every project starts with a call or email to our team. Ready to revolutionise the way you work?
From expert assessment, procurement and deployment XMA has the solution for you.

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