Hardware Management as a Service (HMaaS)

Unlock the full benefits of HMaaS to realise your strategic technology initiatives.

Lighten your IT team’s load and enhance user experience with our comprehensive end-to-end device lifecycle services.

Balancing the demands of on-site and remote device setups, coupled with management, delivery, collection, and upkeep, can side-track IT teams from strategic goals.

Add to that the changing work patterns and emphasis on sustainability, and the challenges mount.

An efficient device lifecycle management strategy is essential to uphold organisational flexibility, ensure consistent business operations, and enhance the user experience.

Service Benefits:

  • ITIL-aligned Service Delivery:
  • Configuration Management Database (CMDB)
  • Managed JML (Joiners, Movers & Leavers) Process
  • Ticket & Escalation Management
  • Device Selection & Flexible Finance Options
  • Pre-delivery Configuration Services
  • Secure Storage & Sustainable Shipping
  • Break-fix, Device Upcycling, & Secure Asset Retirement
  • Optional:
  • Bring your Own (BYO) ITSM Instance*
  •  Tech Bars & Smart Lockers

*Applicable to leading platforms including Ivanti and ServiceNow

“More than 8 in 10 IT decision makers agree that the focus needs to move from short-term solutions to strategic technology investment”

Christ Smith, Sales Director, XMA