XMA ServiceHub
XMA ServiceHub is a powerful eProcurement solution designed to simplify purchasing and give you complete, data-driven control over your technology assets.
Move from complex, time-consuming procurement to a streamlined process that provides total operational visibility. Configure the platform to your exact requirements, from custom product catalogues to multi-level approval workflows and bespoke reporting.
Discover XMA ServiceHub
A Solution Built for Your Procurement Challenges
Managing IT procurement, assets, and budgets is a complex, high-stakes responsibility. ServiceHub is designed to solve the specific challenges faced by UK organisations.
One Platform for Complete Operational Visibility
ServiceHub centralises your procurement information, service management, and reporting into a single, configurable hub. The ideal tool for device management.
Mitigate risk, ensure compliance, and demonstrate the business value of your technology investments. ServiceHub provides the granular control and detailed reporting required to manage a complex device estate, justify spending, and align technology with strategic goals.
Unlock predictable costs, reliable technology, and more time to focus on your core business. ServiceHub gives you access to enterprisegrade procurement tools that reduce administrative overhead and prevent unexpected IT spending, all for a predictable cost.
One Platform for Complete Operational Visibility
ServiceHub centralises your procurement information, service management, and reporting into a single, configurable hub. The ideal tool for device management.
Controlled, Efficient Purchasing
Gain full control over your organisation’s IT spending.
Custom Catalogues
Allow buyers to select from dynamically tailored product lists configured to your specific needs, or let them explore the full catalogue.
Approval Workflows
Implement customisable approval workflows to ensure all purchases adhere to your organisation’s policies and budgets.
Quote, Order and Track
Raise quotes and place and track orders at your convenience, directly within the platform. Access PODs with the click of a button.
Total Service & Asset Management
Get a complete, 360-degree view of your service operations and device estate.
Asset Visibility
Manage your entire device estate with total visibility, including individual serial numbers and warranty information.
Inventory Management
View, order, and restock on-site inventory of frequently used items held at XMA to ensure availability.
Service Tickets
Create and track all your customer service tickets, from returns to billing queries, in one location.
Actionable, Data-Driven Reporting
Transform procurement information into valuable business insight.
Custom Dashboards
Access real-time insights on orders, spend, and service levels through a dynamic and configurable dashboard.
Bespoke Reports
Generate comprehensive, adaptable reports tailored to your requirements, with the option to export data for in-depth spending analysis.
Document Access
Reduce administrative time by accessing key documentation, including invoices, contracts, and Service Level Agreements, directly through the portal.
Integrates Directly With Your Existing Systems
If you already have a trusted eProcurement system, ServiceHub works with it. Our flexible solution is designed to integrate directly with industry-leading platforms, including Oracle, SAP Ariba, Coupa, and more.
Punchout and Round Trip
Allow your team to access their customised XMA product catalogue directly within your existing eProcurement solution.
Centralised Procurement
Save time and reduce transactional costs by consolidating purchases through a single, integrated interface.
Single Sign-On (SSO):
We offer multiple integration options, including SSO and direct secure login, to meet your unique security and access requirements.
Ready to See How ServiceHub Can Work for You?
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