Managed Print Services
Print Less, Achieve More
XMA is perfectly placed to help you take full advantage of a Managed Print Service (MPS). We take a wider view of what we can achieve for our customers through MPS. In fact, we want you to print less. That’s because we’re vendor independent.
So, for us, it’s not all about print volumes. Document-creation, sharing, and storage as a whole, your print requirements are about much more – and we’re here to provide the value and support that helps your organisation achieve its goals. There’s a bigger world picture to consider.
Sustainability, Flexibility and Service
We’re not just another MPS supplier. When you work with XMA, you can expect us to take care of your entire end-to-end print and imaging requirements. It’s an approach that improves convenience and unlocks significant time and cost savings, summed up in three core elements:
Sustainability
We always encourage people to think before they print.
Our managed print software includes extensive environmental reporting, and we work closely with manufacturers to enable plastics and cartridge recycling. With certain manufacturers we also carbon offsetting to deliver carbon neutral solutions with full certification. We also included forest-positive print solutions in our portfolio.
Innovation
We recognise the future may not look the same as today.
That’s why we have introduced innovative initiatives to give customers more flexibility. For example, allowing you to reduce or increase your fleet size and maintain a co-terminus contract. We also consider documents in all their forms, not just the printed page. Reviewing scanning needs and introducing process automation to streamline operation.
Service
MPS means we’re there to support you throughout your relationship with us.
We put the end user experience and the organisations governance at the forefront of everything we do. We take care of the entire print lifecycle, with fully manufacturertrained service technicians and dedicated account managers to assist you in reaching targets and reducing print volumes. Throughout the contract we undertake regular reviews and are transparent in the findings.
Creating all the right outcomes
The full list of our services and solutions is wide-ranging, cost-saving, convenienceled and completely focused on you. We work with you to:
Where required, carry out a full, on-site audit of your estate
Rationalise your current fleet and reduce numbers
Fully understand your customers’ requirements by running workshops with end users
Provide the most economical, environmental and cost-effective hardware
Optimise devices for balanced deployment and reduce the number of model types
Maximise ROI by effectively managing devices within your print environment
Help reduce costs and print volumes by supplying the best and most flexible software
Assist in reaching agreed targets to reduce volumes with a dedicated account manager
Deliver the latest innovations in print to help you save money
Reduce your impact on the environment
Case Study | Government Agency
The Agency plays a vital role in promoting safety and maintaining and enforcing standards.
Challenge
The Agency approached us with a unique challenge. Despite our previously stellar performance in managing 50 of their devices, a significant portion of their estate was still under the control of another incumbent.
They expressed their desire for more flexibility in their fleet management, mainly since they aimed for a hefty 20% yearly reduction in fleet size.
Outcome
Offering the ability to adjust fleet size and modify devices within the contract duration, we met the Agency’s downsizing goals. Consequently, we took charge of 450 devices, decreasing the monthly print volume below 400K for mono and colour.
Additionally, the introduction of our management software enhanced their operational efficiency. Our provision for flexible device returns offers them unmatched autonomy in fleet oversight.
Exceptional Customer Experience
“Every solution we provide is anchored in the ‘eXceptional customer eXperience’. Within the MPS team, we emphasise our customers’ best interests, extending Penalty-Free Remodelling and advocating ‘Print-Less’ strategies. It’s all about tailored, impactful solutions.”
MPS Technical Solutions Manager
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