Device Management as a Service (DMaaS)
Device Management as a Service is a comprehensive, fully managed solution designed to take the burden of device management off your hands.
Helping You Stay Ahead of Tomorrow
From day one to end-of-life, we manage the full lifecycle of your end-user hardware – so you can focus on driving improvements and innovation for your organisation.
Whether your users are office-based, hybrid, or fully remote across the UK and Europe, our service ensures seamless support at every stage. Backed by robust logistics, security, and service frameworks, our solution brings structure, transparency, and peace of mind to your hardware lifecycle.
Benefits
Strategic and Operational
Outsourcing your hardware lifecycle management removes the burden from internal IT teams, allowing them to focus on core business objectives, innovation, and strategic IT transformation.
Gain access to highly skilled, accredited specialists and mature service capabilities—without the overhead of building and maintaining in-house capacity.
Replacement
Provides users with a next-working-day pre-configured replacement device following fault notification, minimising disruption, maximising productivity.
Benefit from vendor-agnostic guidance, technology horizon scanning, and road-mapping support that ensures your device strategy evolves with business and user needs.
Seamless joiner-leaver workflows, proactive device monitoring, and rapid replacements ensure users remain productive, wherever they work.
Risk Reduction and Compliance
End-to-End Security and Compliance
Enable secure, mobile-friendly workspaces for teams with collaboration tools and endpoint management.
Resilience Built In
Improve productivity through automation, IT service management, and streamlined digital workflows.
Audit-Ready
Protect sensitive data with threat detection, endpoint protection, and managed SOC services.
Environmental & Social Value
Sustainable by Design
From electric vehicle deliveries and reusable packaging to lifecycle extension and verified ITAD, your environmental goals are baked into every stage of the service.
Support Community Impact
Repurpose out-of-warranty devices via donation programmes that promote digital inclusion and education—delivering measurable social value.
Enable Circular Economy Initiatives
Devices are assessed for reuse or refurbishment before end-of-life—reducing waste and supporting net zero ambitions with carbon tracking and reporting.
Rapid Device Replacement & Break-Fix
Never miss a beat
Next-working-day pre-configured replacement returns your users to productivity in the quickest possible timeframe
BAU, ASAP
With devices coming straight out of Gold Stock held in our warehouses, we’ll get you back up and running in no time at all.
Comprehensive Break-Fix
Accredited by multiple vendors, we take the pain out of managing multiple devices. Whatever you use, we can fix.
Financial & Procurement
Predictable and Flexible Commercial Models
Choose from fixed pricing, consumption-based billing, or leasing options—enabling accurate forecasting, budget optimisation, and reduced capital expenditure.
Recover Value from Existing Assets
Offset new purchases by capturing residual value through certified refurbishment, resale, or donation options—aligned with circular economy principles.
Public Sector Framework Expertise
Ensure compliant, secure, and value-optimised procurement via an experienced MSP well-versed in navigating G-Cloud, CCS RM6098, and many other Public Sector frameworks.
Don’t just take our word for it.
We streamlined BDO’s IT operations for improved efficiency and strategic focus.
BDO, a major UK financial firm, partnered with XMA to address challenges in managing their IT devices. Our DMaaS solution simplified device management, automated processes, and provided centralised tracking.
This allowed BDO’s IT team to focus on strategic initiatives, resulting in improved efficiency and informed decision-making. XMA’s expertise can offer similar benefits to other businesses by streamlining IT operations and optimising resource allocation.
Learn More about DMaaS
Want a deeper dive into the world of DMaaS with XMA? Download our guide.
Let’s Talk
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