XMA statement regarding Coronavirus and Business Continuity

Coronavirus Statement Update 22/06/20

XMA has continued to operate a full service across all areas of the business during the COVID-19 pandemic, and continued to meet its 3 key objectives:

1. Continuing to support and deliver to our customers the goods and services they need to support their changing requirements
2. Making sure our employees are cared for to the best of our abilities
3. Securing the long-term future and stability of the XMA business, so that our customers and staff can have confidence in these challenging times

We successfully transitioned our staff to home working at the beginning of the COVID-19 lockdown and the XMA Board have acknowledged how well our staff managed the complete transition whilst maintaining service levels, delivering critical projects to the NHS and Education sectors and supporting all of our customers during this time.

Our continued success is underpinned by our ‘key worker’ employees who have continued to operate from our offices and warehouses and we truly appreciate the commitment and efforts of each of these individuals. We have ensured that Government guidance has been followed to protect these key workers in terms of safe working practices, PPE equipment and social distancing.

As the lockdown restrictions begin to be eased, XMA has put in place plans to ensure our staff can return to work safely, in a controlled manner and on a timescale to support their individual concerns and commitments.

This planning has been undertaken by our dedicated ‘Return to Work’ team who have put together an induction programme to prepare employees for the changes to office working brought about by COVID-19. This comprehensive online programme covers the changes required to maintain a safe working environment, with sections covering:

• Setting the Scene
• Practicing Good Hygiene
• Office Operations
• Monitoring your Health
• Communication

Our priority through the return to work transition will be to continue to protect our employees and enable them to operate from our offices in a safe and secure manner. To achieve this, we have carried out Risk Assessments at all locations in accordance with Government guidelines and these assessments have been made visible in reception areas of all locations to promote best practice. The Risk Assessments are reviewed weekly and updated as appropriate to meet current Government guidelines, ensuring we are taking all possible measures to reduce the risk to our employees.

The return to work scheme will be done at a pace that ensures XMA meet all Government guidelines whilst continuing to deliver services to our customers, to meet both the needs of changing working environments and ongoing and future projects.

XMA are pleased to confirm that we have maintained a ‘business as usual’ approach throughout the lockdown and look forward to further supporting our Customers, Partners and Suppliers going forwards.

Please contact us at approvals@xma.co.uk if you need to discuss your business needs.