As the sole supplier on the Web and Proprietary framework, you have the power of a large IT reseller rooted in Scotland to support you with the delivery of your digital strategy and everyday technology needs. This framework is designed to make your procurement journey smoother and more secure. And when you partner with a trusted guide like XMA, you have an experienced and supportive ally dedicated to helping you achieve your vision with confidence.
With XMA, We Bring our Commitment to your Journey
For over 10 years, XMA, through the framework, has been helping transform organisations for the better. We’re not just an IT provider; we’re your partners in progress. We are here to listen, understand, and guide you every step of the way.
Public sector organisations trust XMA because we start by listening to your vision and understanding your unique aspirations and challenges. We help you find solutions that fit your needs and budget, create joined-up solutions by balancing different technologies, and provide training and ongoing support.
Your Key Questions Answered
You’ll want to understand better the value of purchasing through the Scottish Web and Proprietary framework. Here are some common questions:
- What can be procured through this framework? The framework provides access to a diverse range of products and procurement options, including:
- A range of web-based devices such as Chromebooks.
- A range of proprietary devices from Apple and Microsoft.
- Open-source tablet devices.
- A range of thin client devices.
- Handsets (device only) and wearable devices.
- Device accessories.
- Deployment services.
- Consultancy and enhanced training support.
- Applications associated with framework device/accessory purchases.
- For more details, please refer to the official framework documentation.
- Can I get a reduced price? The Framework leverages its collective buying power to provide you with the best possible price in Scotland. You also benefit from added value and access to finance support. Product pricing is significantly lower than current market pricing, with fixed pricing for core web-based devices and fixed discount rates for proprietary and non-core devices for the duration of the framework.
- What about financing and leasing? If finance is a challenge, we work with long-established and trusted finance partners to provide solutions. Contact your account manager or email scotlandsales@xma.co.uk for more details.
- What about warranties? We offer warranties on all device types. For more details on coverage, view our Warranties Page. The framework provides one central point for contract management, covering warranty and insurance.
- Do you offer Bill and Hold? Yes, one of the great benefits of the framework is that you get 6 months free of charge for bill and hold, with delivery to as many locations as you need to deploy your devices.
- What about accessories and software? When you purchase on the framework, you can also procure complementary peripherals and software, reducing the need for multiple procurements.
- Are there any configuration services? We can absolutely help you configure your devices at our location, reducing the stress of imaging and setup, and can even install customised cases and screen protectors. We do this for any size of purchase and have delivered on some of the largest projects in Scotland.
- What if you don’t have the product I need? Speak to us – products within the scope of the Framework can be added after a review by the Scottish Government. The framework is designed to satisfy new and emerging requirements through continuous improvement.
- Do you offer advice and consultancy? We pride ourselves on being able to offer you the very best advice and free consultancy for your projects. This added value has been of enormous benefit to customers, for example, in large 1:1 device projects in Local Authorities across Scotland, where understanding the end-to-end strategic and operational process is critical. Our experience in this regard is unmatched. For a full deep dive into how we enrich projects from start to finish, read our case study with Bertha Park for more.
- Do I have access to community benefits? Absolutely. XMA is committed to investing in Scotland, including providing career-ready internships. Talk to us about your project. We’re here to listen, and we’re enthusiastic to hear about your unique needs! The framework addresses the Scottish Government’s and Scottish public sector organisations’ aspirations with regard to ethical, social, economic, environmental, and sustainability issues.
- How do I use the framework? As a single-supplier arrangement, there is no need for further competition, providing a compliant and easy route to market. The preferred method for placing orders is directly through the XMA Portal, with full training provided if required. For full details on using the framework, including accessing the supplier catalogue via the Knowledge Hub, please refer to the Buyer’s Guide. Alternatively, contact your account manager or talk to us at scotlandsales@xma.co.uk
Let’s Explore Your Possibilities, Together
If you’re in the public sector and looking to embrace the positive changes technology can bring, please know that support and expertise are close at hand. The Scottish Web and Proprietary Devices Framework offers a reassuring path, and with XMA as your partner, you’ll find a team genuinely committed to helping you achieve your goals.
We’re here to help you ignite new passions, enhance your services, and build a brighter digital future with confidence.
Contact XMA today – and let’s start the conversation.